Lynn Baber… for love of God and horses

For my first post on this new site I believe a good place to start is with a few words about truth. Horses are direct. They do not dissemble, they “say” what they mean. You will never get a more honest feedback of your leadership ability than from a horse.
Customer service success is based on truth. Tell the customers what you will do, then deliver 125% on your promises.
Truth in Washington, DC? Don’t make me laugh. When is the last time you heard a politician give a simple declarative sentence in response to a question?
You will always get the truth on this blog, to the absolute best of my ability. Practice truth… especially as the aging memory begins to forget just what it was you said to Aunt Norma last week after Sunday dinner.